“Over the years, our front-line supervisors and managers participated in Lisa’s Lead with a COACH Approach program. This program has helped them to understand their own individual strengths and goals, and become more self-sufficient in resolving conflict versus relying on HR. Overall, management is more productive and engaged. It has been great to see the growth and change in these leaders. The development of leaders within the organization has created more effective managers who are more confident in their role and conflict resolution.”

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